top of page

Shop FAQ's

TFB Shop Logo® Very Small.png
  • How we deal with the COVID-19 pandemic
    Our team is working from home, when ever possible. Wherever working from home is not possible, we practice social distancing. This is because the health of our employees and customers, is very important for us! We are in contact with our manufacturers, since processing & delivery times may be longer than usual, due to the actual COVID-19 situation. Anyway we do our best to deliver our products as fast as possible.
  • Will my order still be shipped?
    Definitely yes! Even there are some delays, you can be sure that your order will be shipped in any case.
  • Is there a major delay on all shippings?
    In many cases not. In most the cases the orders arrived on time, even due to the actual shipping restrictions. This depends of many unpredictable circumstances, like: Every country has different restrictions, about quarantine of freight, before delivery of the package can take place to the customers. Where is the shipping comming from? Where is the shipping going to? Does the shipping have to cross borders? In any case all our shippings are tracked, and you can check the tracking number provided to you.
  • Why may shipping take longer than usual?
    Many of our products are coming directly from all over the world. And in many countries, there are quarantine of freight restrictions, before delivery of the package can take place to the customers. Additionally manufacturers have to comply with social distancing regulations, which additional delays production process. You can find where the item comes from, in our product information section, of most of our products.
  • How we deal with the COVID-19 pandemic
    Our team is working from home, when ever possible. Wherever working from home is not possible, we practice social distancing. This is because the health of our employees and customers, is very important for us! We are in contact with our manufacturers, since processing & delivery times may be longer than usual, due to the actual COVID-19 situation. Anyway we do our best to deliver our products as fast as possible.
  • Will my order still be shipped?
    Definitely yes! Even there are some delays, you can be sure that your order will be shipped in any case.
  • Is there a major delay on all shippings?
    In many cases not. In most the cases the orders arrived on time, even due to the actual shipping restrictions. This depends of many unpredictable circumstances, like: Every country has different restrictions, about quarantine of freight, before delivery of the package can take place to the customers. Where is the shipping comming from? Where is the shipping going to? Does the shipping have to cross borders? In any case all our shippings are tracked, and you can check the tracking number provided to you.
  • Why may shipping take longer than usual?
    Many of our products are coming directly from all over the world. And in many countries, there are quarantine of freight restrictions, before delivery of the package can take place to the customers. Additionally manufacturers have to comply with social distancing regulations, which additional delays production process. You can find where the item comes from, in our product information section, of most of our products.
  • How we deal with the COVID-19 pandemic
    Our team is working from home, when ever possible. Wherever working from home is not possible, we practice social distancing. This is because the health of our employees and customers, is very important for us! We are in contact with our manufacturers, since processing & delivery times may be longer than usual, due to the actual COVID-19 situation. Anyway we do our best to deliver our products as fast as possible.
  • Will my order still be shipped?
    Definitely yes! Even there are some delays, you can be sure that your order will be shipped in any case.
  • Is there a major delay on all shippings?
    In many cases not. In most the cases the orders arrived on time, even due to the actual shipping restrictions. This depends of many unpredictable circumstances, like: Every country has different restrictions, about quarantine of freight, before delivery of the package can take place to the customers. Where is the shipping comming from? Where is the shipping going to? Does the shipping have to cross borders? In any case all our shippings are tracked, and you can check the tracking number provided to you.
  • Why may shipping take longer than usual?
    Many of our products are coming directly from all over the world. And in many countries, there are quarantine of freight restrictions, before delivery of the package can take place to the customers. Additionally manufacturers have to comply with social distancing regulations, which additional delays production process. You can find where the item comes from, in our product information section, of most of our products.
  • How we deal with the COVID-19 pandemic
    Our team is working from home, when ever possible. Wherever working from home is not possible, we practice social distancing. This is because the health of our employees and customers, is very important for us! We are in contact with our manufacturers, since processing & delivery times may be longer than usual, due to the actual COVID-19 situation. Anyway we do our best to deliver our products as fast as possible.
  • Will my order still be shipped?
    Definitely yes! Even there are some delays, you can be sure that your order will be shipped in any case.
  • Is there a major delay on all shippings?
    In many cases not. In most the cases the orders arrived on time, even due to the actual shipping restrictions. This depends of many unpredictable circumstances, like: Every country has different restrictions, about quarantine of freight, before delivery of the package can take place to the customers. Where is the shipping comming from? Where is the shipping going to? Does the shipping have to cross borders? In any case all our shippings are tracked, and you can check the tracking number provided to you.
  • Why may shipping take longer than usual?
    Many of our products are coming directly from all over the world. And in many countries, there are quarantine of freight restrictions, before delivery of the package can take place to the customers. Additionally manufacturers have to comply with social distancing regulations, which additional delays production process. You can find where the item comes from, in our product information section, of most of our products.
  • How we deal with the COVID-19 pandemic
    Our team is working from home, when ever possible. Wherever working from home is not possible, we practice social distancing. This is because the health of our employees and customers, is very important for us! We are in contact with our manufacturers, since processing & delivery times may be longer than usual, due to the actual COVID-19 situation. Anyway we do our best to deliver our products as fast as possible.
  • Will my order still be shipped?
    Definitely yes! Even there are some delays, you can be sure that your order will be shipped in any case.
  • Is there a major delay on all shippings?
    In many cases not. In most the cases the orders arrived on time, even due to the actual shipping restrictions. This depends of many unpredictable circumstances, like: Every country has different restrictions, about quarantine of freight, before delivery of the package can take place to the customers. Where is the shipping comming from? Where is the shipping going to? Does the shipping have to cross borders? In any case all our shippings are tracked, and you can check the tracking number provided to you.
  • Why may shipping take longer than usual?
    Many of our products are coming directly from all over the world. And in many countries, there are quarantine of freight restrictions, before delivery of the package can take place to the customers. Additionally manufacturers have to comply with social distancing regulations, which additional delays production process. You can find where the item comes from, in our product information section, of most of our products.
bottom of page